Privacy policy

eFocus is a study app made by EvoCom. This page explains what information the app collects, what we use it for, and the choices you have. We have tried to keep it short and plain.

What we collect

• Your phone number: used to create and sign in to your account. We do not ask for your name.
• Your exam level: whether you study for WASSCE or BECE.
• Study activity: your progress, scores and daily streak, so the app can show your results and track your syllabus.
• Homework Helper: the photo, PDF or text you send, so we can write an answer. Your saved answers are kept on your phone only.
• Purchases: what you have unlocked. Payment is handled by Paystack, so we do not receive your mobile money PIN or card details.
• Device information: a device identifier used to limit free Homework Helper use, basic technical data such as app version, and a notification token if you allow notifications.

How we use it

• To run your account and show your progress.
• To give you answers in the Homework Helper.
• To process payments and unlock what you bought.
• To send notifications about the app, if you allow them.
• To find and fix problems and to keep the service safe from misuse.

We do not sell your personal information.

Homework Helper and AI

When you use the Homework Helper, the photo or text you send is passed to Google's Gemini AI service so it can write an answer. Please do not send photos that show people's faces, or personal information, when a photo of the question alone is enough. AI answers can be wrong.

Who else handles your data

• Google (Firebase and Gemini): hosting, sign-in, our database and AI answers.
• Paystack: payments, under its own privacy policy.

We share data with them only so the app can work. They act under their own terms.

Young users

eFocus is made for students, many of whom are under 18. If you are under 18, please use the app with the knowledge of a parent or guardian. A parent or guardian can ask us to delete a child's account at any time.

How long we keep it

We keep your information while your account is active. If you ask us to delete your account, it is held for up to 30 days and then permanently deleted. Records we must keep by law, such as payment records, are kept for as long as the law requires.

Your choices

• Ask to see, correct or delete your information.
• Turn notifications off in your phone settings.
• Delete your account: see the delete account page.

Security

Data is sent over encrypted connections and stored with Google Cloud services. No system is perfectly secure, but we take care to protect your information.

Changes

If we change this policy, we will update the date at the top of this page.

Contact

Questions about your data? Email support@efocus.evocom.us or chat with us on WhatsApp.